Shipping policy
Branded Royal™ is a slow, curated label. Each release is produced in limited quantities, and we aim to ship every order with care, clarity, and consistency.
1. Order Processing
Orders are typically processed within 2–3 business days.
During limited drop periods, processing times may extend due to volume. If this applies to your order, we will communicate updates by email.
2. Shipping Destinations
We currently ship to:
• Ireland
• European Union (EU)
• United Kingdom (UK)
• International destinations (outside EU/UK)
If your country is not available at checkout, contact us at info@brandedroyal.com.
3. Delivery Times
Delivery times are estimates and may vary due to carrier delays, peak periods, or customs processing.
Ireland
• Standard Delivery: 2–4 business days
• Express Delivery: 1–2 business days
European Union (EU)
• Standard EU Delivery: 3–7 business days
• EU Express Delivery (if selected): 1–3 business days
United Kingdom (UK)
• UK Delivery: 4–7 business days
International (Rest of World)
• International Delivery: 7–14 business days
• International Express Delivery (if selected): 3–7 business days
4. Shipping Rates
Shipping rates are calculated and displayed at checkout based on your delivery location and selected shipping option.
Where available, we may offer complimentary delivery above certain order values.
5. Complimentary Delivery Thresholds (Where Available)
Complimentary delivery applies to standard delivery only, unless stated otherwise.
• Ireland: Complimentary Standard Delivery over €150
• EU: Complimentary EU Delivery over €200
• UK: Complimentary UK Delivery over £275
Complimentary delivery thresholds may change at any time.
6. Tracking
All orders are sent using tracked delivery where available. Once your order ships, you will receive tracking details by email.
7. Customs, Duties & Import Taxes
EU Orders:
Orders delivered within the EU do not incur additional customs duties.
UK + International Orders:
Orders shipped to the UK or outside the EU may be subject to customs duties, VAT, import taxes, or local handling fees. These charges are the responsibility of the recipient and are not included in the product price or shipping cost unless explicitly stated at checkout.
Customs delays are outside our control and may impact delivery estimates.
8. Address Accuracy
Customers are responsible for providing an accurate delivery address.
If an order is returned to us due to an incorrect or incomplete address, we may:
• Refund the order minus shipping costs, or
• Reship the order once additional shipping is paid
9. Lost, Missing or Delayed Orders
If your tracking shows “delivered” but you have not received your package, contact us within 7 days so we can investigate with the carrier.
Delivery delays caused by carriers or customs are outside our control, but we will always support you in tracking and resolution.
10. Sustainable Packaging
We ship using minimal, recyclable packaging wherever possible to reduce environmental impact while keeping your order protected.
11. Contact
If you have questions about shipping, contact:
Email: info@brandedroyal.com