Privacy policy
This Privacy Policy describes how Branded Royal™ (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit brandedroyal.com (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Branded Royal™ is the data controller of your personal information.
By using our Services, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
The information we collect depends on how you interact with us.
Information You Provide Directly
We collect information you provide when you:
• Make a purchase
• Create an account
• Subscribe to our emails
• Contact customer support
• Join a waitlist
• Submit reviews
This may include:
• Name
• Billing and shipping address
• Email address
• Phone number
• Order details
• Payment confirmation (we do not store full card details)
• Account login details
• Communications with us
Information Collected Automatically
When you visit our Site, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on pages
• Referring website
• Shopping cart activity
This information is collected using cookies and similar technologies.
Information from Third Parties
We may receive information from:
• Shopify (our ecommerce platform)
• Payment processors
• Shipping carriers
• Analytics providers
• Marketing partners
These providers process data in accordance with their own privacy policies.
2. How We Use Your Information
We use your personal information to:
• Process and fulfil orders
• Manage payments
• Provide shipping and returns
• Communicate order updates
• Respond to enquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal obligations
Our legal bases for processing include:
• Performance of a contract (e.g. fulfilling your order)
• Legitimate interests (e.g. improving services, fraud prevention)
• Compliance with legal obligations
• Your consent (for marketing emails and optional cookies)
3. Marketing Communications
If you subscribe to our emails, we may send you updates regarding:
• Upcoming drops
• Limited releases
• Product updates
• Brand news
You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email.
We do not sell your personal information.
4. Cookies
We use cookies to:
• Enable essential site functionality
• Remember your preferences
• Improve performance
• Analyse usage
• Deliver relevant marketing (where consent is provided)
You can manage cookie preferences via your browser settings or through our cookie consent banner.
For information about Shopify’s cookies, visit:
https://www.shopify.com/legal/cookies
5. Sharing Your Personal Information
We may share your personal information with:
• Shopify (hosting platform)
• Payment processors
• Shipping and fulfilment providers
• IT and analytics providers
• Marketing service providers
We only share information necessary to provide our Services.
We do not sell your personal data.
6. International Transfers
Your personal information may be transferred outside the European Economic Area (EEA), including to the United States.
Where we transfer data internationally, we rely on:
• European Commission Standard Contractual Clauses
• Adequacy decisions
• Other legally approved safeguards
7. Data Retention
We retain personal information only for as long as necessary to:
• Fulfil orders
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Financial and transactional records may be retained as required by Irish and EU law.
8. Your Rights Under GDPR
If you are located in the European Union, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with your local data protection authority
In Ireland, complaints may be made to:
Data Protection Commission (DPC)
www.dataprotection.ie
To exercise your rights, contact us at:
We may request verification of identity before responding.
9. Security
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.
10. Children’s Privacy
Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.
12. Contact
If you have questions about this Privacy Policy or our data practices, contact:
Email: info@brandedroyal.com