Branded Royal™ delivers parcels all over the world via Fastway couriers. All orders are processed within 2 - 3 working days. However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out. Branded Royal™ will not be held responsible for a delay in shipment caused by weather conditions, international customs issues, or any other circumstances beyond the control of Off-White. All shipments are accompanied with an official invoice with the exact declared value of each item in euros. Sale and discounted items reflect discounted prices. The worth of goods will be publicly available on the package’s insert for tax reasons on all orders. Once orders are sent they can no longer be cancelled and change of delivery address is no longer possible, please make sure to fill out a correct address when checking out. Once you receive your parcel, you can ask for the return or exchange within 14 days you (or someone you nominate, other than a carrier) received the goods.

Pre-Ordered Items

A pre-order is the reservation of an item that is not yet available for sale but will soon be. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. In case the merchandise in pre-order fails in delivery, Branded Royal will promptly inform and refund customers. Branded Royal will not be held responsible for a delay in shipment caused by circumstances beyond the control of Branded Royal that cause pre-ordered products to arrive at the warehouse later than the time specified on the product’s purchase page. In pre-order purchases payments are debited off the card at the moment the order is placed.